Privacy Policy

At Dispatch Drops, we believe your trust is just as important as our mission. This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you visit our website or interact with our organization.

By accessing or using our website, you acknowledge this Privacy Policy and consent to the collection and use of information as described below.

Information You Provide

You may choose to provide personal information when interacting with Dispatch Drops. This may occur when you:

  • Make a donation

  • Complete a contact form

  • Subscribe to email updates

  • Request information about our programs

  • Communicate with us directly

Depending on the interaction, the information you provide may include your name, email address, phone number, mailing address, and information needed to process your donation.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically to help us operate and improve the site. This may include your IP address, browser type, device information, pages viewed, and general website activity.

This information is used in aggregate to better understand how visitors use our website and is not intended to personally identify you.

How Your Information Helps Us

Information collected through our website may be used to:

  • Process donations and provide donation confirmations or receipts.

  • Respond to questions or requests.

  • Share news, updates, or opportunities if you choose to receive them.

  • Improve the functionality, security, and performance of our website.

  • Comply with applicable legal or financial obligations.

We do not sell or lease personal information, and we do not share donor information for marketing purposes.

Payment Processing

Online donations are processed through trusted third-party payment providers using secure technology.

Dispatch Drops does not retain complete payment card information after a transaction has been processed.

Email Updates

If you choose to join our mailing list, we may send occasional emails about our mission, community impact, volunteer opportunities, or other organizational updates.

Every marketing email includes an option to unsubscribe, and you may opt out at any time.

When Information May Be Shared

We limit the sharing of personal information to situations where it is necessary to operate our organization or required by law.

Examples include:

  • Companies that process donations or payments.

  • Service providers that help maintain our website or communications.

  • Legal authorities when disclosure is required by law or necessary to protect our legal rights.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to remember preferences, analyze website performance, and improve the visitor experience.

Most browsers allow you to manage or disable cookies through their settings if you prefer.

Protecting Your Information

We use commercially reasonable safeguards to help protect personal information from unauthorized access, disclosure, or misuse.

Although we work to maintain secure systems, no online service can guarantee absolute security.

Children's Information

Dispatch Drops does not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Your Choices

You may contact us to:

  • Request access to the personal information we maintain about you.

  • Ask us to correct inaccurate information.

  • Request deletion of information when appropriate.

  • Unsubscribe from future communications.

Policy Updates

From time to time, we may revise this Privacy Policy to reflect changes to our practices, services, or legal obligations.

The updated version will always be posted on this page with a revised Effective Date.